DBS CHECKING SERVICE
Approved for the processing of DBS checks for Care Inspectorate Wales

Thank you for submitting your request to be able to conduct your DBS check via Vibrant Nation, powered by Complete Background Screening. If, for some reason, you have not made this request yet then please contact Care Inspectorate Wales at 030 0790 0126 to make your request. A link to the application form, together with a username and password, will then be issued to you, subject to eligibility. You will no longer be able to complete a paper application via Care Inspectorate Wales.
We recommend that you read these advisory notes thoroughly prior to completing your application. Should you require any further assistance at any point in your application process please refer to our Frequently Asked Questions section below, call our customer helpline on 029 2033 4995 (the line is open from 9-5pm weekdays - excluding bank holidays) or contact us via email at admin@vibrantnation.co.uk.
APPLICATION PROCESS
Use the link sent to you by Care Inspectorate Wales to start to complete the DBS application and complete the following application stages:
STAGE ONE
Complete application form (subject to eligibility).
STAGE FOUR
STAGE TWO
STAGE THREE
THE DBS UPDATE SERVICE
Spread the cost, save time, provide added level of assurance to your customers/employer.
The DBS Update Service has been designed to make your DBS check portable (so you can take it from employer to employer without the need or expense of having to do another check).
The main benefits of the Update Service are:
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Your DBS check will be portable
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You will never have to apply for another DBS check (unless new disclosure information is made available)
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You will be automatically checked annually
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Provide your customer/employers with added assurance
Important notice: As part of your application, you will be asked to sign up for the Update Service. If you would like more information on this service, prior to completing your application, please contact the Vibrant Nation customer support line on 029 2033 4995 or take a look at the Government information on the service by following this link.
Prior to starting your application you MUST read the following guidance
If you choose to register for the Update Service:
If you choose to register for the Update Service, the costs will be £13, plus administration fees of £4.80 (inc VAT). You will be registered online as part of your application process. If you would like more information on this service, please contact our Customer Service Line on 029 2033 4995 or take a look at the Government information by following this link. 6 months following your initial check, Vibrant Nation will contact you to see if you would like to continue with your registration for the upcoming year, you will be asked to sign up to a Direct Debit and will be contacted each subsequent year to renew.
If you decide not to subscribe to the Update Service:
Subscription to the Update Service or not is entirely your decision. Registering, and continuing to be registered, with the DBS Update Service will mean that you will not, at any time (as long as your check remains clear) have to conduct a further DBS application. If you decide you do not wish to provide your permission to register with the Update Service, you simply do not tick the permission box on the application form.
There are 2 ways in which you can register for the Update Service:
Option 1: Online annual renewal via this system
This can be done online as part of the DBS application you are about to submit. The fee for the first year will be payable at the same time of this DBS check. You will then get an email, 6-months following completion of your check, to ask if you would like to continue with the update service. If this is the case then you will be sent a link to pay for the check, this will cost £13 – the DBS fee plus £4.80 (inc VAT) administration charge.
Option 2: Manual renewal via DBS
There are two ways to register for the update service direct with DBS.
- Using the application form reference, you are required to complete this within 28 days of your application date and pay your £13 fee.
- Using your certificate, you are required to do this within 30 days of the issue date and pay your £13 fee.
There are no administration charges for completing your check in this way but if you do not submit the form and payment within the time frame explained above, you will not have another opportunity to register for the update service until you next complete a DBS check.
Information correct at July 2018.
For further and updated information on the Update Service, please click on the link below:
FREQUENTLY
ASKED QUESTIONS
If you choose to register for the Update Service:
If you choose to register for the Update Service, the costs will be £13, plus administration fees of £4.80 (inc VAT). You will be registered online as part of your application process. If you would like more information on this service, please contact our Customer Service Line on 029 2033 4995 or take a look at the Government information by following this link. 6 months following your initial check, Vibrant Nation will contact you to see if you would like to continue with your registration for the upcoming year, you will be asked to sign up to a Direct Debit and will be contacted each subsequent year to renew.
If you decide not to subscribe to the Update Service:
Subscription to the Update Service or not is entirely your decision. Registering, and continuing to be registered, with the DBS Update Service will mean that you will not, at any time (as long as your check remains clear) have to conduct a further DBS application. If you decide you do not wish to provide your permission to register with the Update Service, you simply do not tick the permission box on the application form.